Privacy Policy
Last Updated: 2 September 2024
The Setup Garage (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
Personal Information: When you make a purchase or interact with our website, we may collect personal information such as your name, email address, billing address, and payment information.
Usage Data: We may collect information about your interaction with our website, including your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
To Process Transactions: We use your personal information to process your purchases, manage your orders, and provide customer support.
To Improve Our Services: We may use usage data to analyze website performance, enhance user experience, and improve our products and services.
To Communicate with You: We may use your email address to send you order confirmations, updates on your purchases, and promotional materials if you have opted to receive them.
3. Disclosure of Your Information
Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, email delivery, and website hosting. These providers are obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Payment Processing: We accept payments through Stripe. When processing payments, some of your data will be passed to the payment processor, including information required to process or support the payment, such as the purchase total and billing information. Please see the respective payment processor’s privacy policy for more details.
WooCommerce: We collect information about you during the checkout process on our store, including products you’ve viewed, location, IP address, browser type, and shipping address. We’ll use this information to estimate taxes and shipping, process payments, and prevent fraud. If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
Team Access: Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access order information like what was purchased, when it was purchased, and where it should be sent, as well as customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds, and support you.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
Third-Party Analytics: We may use third-party analytics tools to monitor and analyze website usage. These tools may collect information about your use of our website and other websites.
6. Your Rights
Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: tsg@thesetupgarage.com
Discord: The Setup Garage Discord